Held in the International Tennis Centre, the tournament brought a week of world-class tennis to the capital city. Daily matches, sponsor activations, family zones, and a packed finals weekend served up an unforgettable spectacle for tennis fans. As the staffing partner for the Open since 2017, Vibes has worked tirelessly behind the scenes to ensure smooth operations through every game, set and match.
Vibes deployed 170 team members in key roles. Ticketing and scanning teams kept queues moving as fans started arriving for different sessions. In the stands, ushers assisted spectators into seats and carried out quick turnarounds between matches. In premium zones, our VIP hospitality hosts and hostesses looked after suites and sponsor lounges maintaining high service standards.
Crowd control teams monitored movement across the Centre, managing areas with higher crowds and ensuring smooth circulation. Supervisors and on-site managers coordinated teams across all areas, adjusting positions as needed and keeping operations on track.
