In November 2018, The Weeknd's Dubai headline performance drew capacity crowds through the evening. Early access created sustained pressure, while a short intermission demanded precision timing across all guest-facing operations.
Vibes deployed 400 staff throughout the venue. Gate infrastructure was designed for parallel processing, aisle networks supported dynamic crowd behavior, and hospitality operations were co-ordinated to cover pre-show and mid-event demand. The operational focus was on eliminating wait, providing intuitive paths to move through the site, and delivering frictionless service during predictable volume spikes.
Accreditation staff verified and issued passes, handled registrations, and distributed credentials, ensuring only authorized personnel accessed designated areas. They resolved access queries and late documentation updates efficiently, supporting smooth coordination across staff, media, and VIP guests without disrupting entry flow.
