case study
Manar Abu Dhabi
City-wide Art Light Exhibition Across 8 Venues
Deployed trained and fully briefed staff across eight venues, including remote islands, with comprehensive preparationfor logistical, welfare, and visitor-experience challenges, while maintaining the highest standards of service throughout 78 days
Client
ETHARA
Location
Abu Dhabi
Duration
78 Days
Staff
240
Client demands
Coordinating staff transport for venues with limited late-night transport and weather-related challenges
Staff transportation to and from island venues required daily boat transfers
Staff were required to guide the public’s understanding of each artwork
our response
A24/7 logistics team scheduled and tracked all movements, ensuring staff returned home safely.
Planned for potential seasickness and positioned an emergency team onsite to manage any cases promptly.
Developed detailed research manuals and delivered pre-event training, supported by continuous briefings, knowledge testing, and monitoring through mystery shoppers to ensure accuracy and high visitor service.
outcome client testimonial
"I wanted to take a moment to express my sincere gratitude to you and the entire staff working diligently. I'm pleased to see that everyone has seamlessly adapted to the operations and became familiar with the work. The ushers have excelled in assisting visitors, providing directions, and gathering valuable feedback. Thanks to the entire team for gracefully adjusting to the changes we've implemented to ensure a smooth and safe experience for our visitors. Your dedication and outstanding work contributed to the success of our operations."
The Team You Want On Yours.
